Help menu
Help for families and students
Signing in, taking the TestFLE placement test, reading results and using the student space.
Signing in
- How do I sign in for the first time?A student activates their account themselves, with “First connection” on their school’s sign-in screen. They enter the email address and the school reference given by the school, then choose their username and a password of at least 8 characters.
- How do I sign in to TestFLE day to day?To sign in, a student opens their school’s web address, types their username, their school reference or their email address, then their password, and clicks “Sign in”. They arrive on the Home screen, with the menu that gives access to the test, the results and the profile.
- What should I do if my child has forgotten their password?A student cannot reset their password on their own: TestFLE sends no emails. Their teacher or the school office resets it, then the student chooses a new password with “First connection”.
- Why is my child’s sign-in refused?When sign-in is refused, a red message appears above the form: incorrect password, account not yet activated, too many attempts or school not found. After five wrong passwords, TestFLE imposes a wait that starts at 30 seconds.
Taking the test
- When can my child take the test?The teacher decides when your child takes the placement test, and the “My test” card on the Home page announces it. As long as the test is not open, the “Start test” menu entry stays greyed out.
- How do I add the test appointment to my calendar?The “Add to my calendar” button puts the test appointment in Google, Outlook or iCal. You will find it on the “My test” card on the Home page and on each line of the “Calendar”.
- What does my child see during the test?Your child first reads a welcome screen, then answers one question at a time, with four buttons, a skill and a current level. The questions always stay in French, whatever the language of the screen.
- How long does the test last, in lightning mode or in precise mode?The teacher chooses the mode of your child’s test: lightning, with one minute per question and 35 minutes at most, or precise, with no timer. The “Start test” screen announces the mode before the test starts.
- What are the test buttons for: Next, Skip, Call, Leave?“Next” sends the answer, “Skip” skips the question, “Call my teacher” alerts the teacher and “Leave the test” cancels the test. The “Skip” button only exists if the teacher has turned it on for the session.
- How does the test work for a child who cannot read yet?When the school marks a child as a “Non-reader”, they take a form of the test in which every question can be done without reading. The results say so, and reading comprehension is not assessed.
- Why is my child’s test paused?In class, a student who leaves the test page sees the “Your test is paused.” screen appear, and only their teacher can restart the test. The same question then comes back, with the time that was left and all the answers already given.
- What should I do if the test is interrupted or if my child wants to leave it?An interrupted test can be found again with “Start test”, then “Start the test”: the waiting question comes back and the answers given are kept. A test left for 24 hours with no activity is closed as cancelled, with no result.
- How do I take the test at home?At home, the child takes the test on their own, on a connected device with sound, when the teacher has opened it as “Remote”. The parent helps them sign in and get started, without ever answering for them.
Results
- How do I read my child’s results on their home screen?The student’s “Home” screen sums up their last test: seven skills, radar, global level and results curve. It fills in after the first completed test, never with a cancelled test.
- What do the global level, the band and the steps (A1, A2, B1) mean?TestFLE places the student on nine steps from A0 to B2.2, plus one step beyond, which extend the CEFR levels. The result is a range, the band, and not a single point.
- How do I read the learning report given by the teacher?The learning report is a three-page PDF that the teacher or the school office produces after a test, then gives to you. It gives the level, the radar, the seven skills and some leads.
- Where can I find all the tests my child has taken?The student’s “Results history” lists their last 50 tests, from the most recent to the oldest, with the date, the final level and the level of each skill. It also shows cancelled tests and tests in progress.
Practice
- What is the Practice area and how does it work?Practice gathers the tests and writing tasks assigned by teachers, or opened by a library document. It opens from “Practice” in the menu and marks each test out of 20, without ever giving a level.
- How do I take a Practice test and review my answers?To take a Practice test, open “Practice” in the menu, click “Start”, submit each answer, then click “Finish”. The screen then gives the mark out of 20, and “Review my answers” shows the correction.
- How do I write and submit a writing task?The student writes their task in the “Writing tasks” section of “Practice”: the text saves on its own, then “Submit” sends it to the teacher. The teacher reads and corrects by hand, with no automatic analysis.
- How do I read the teacher’s correction and revise my copy?When the teacher has corrected a writing task, the card shows “Corrected” and the assessment; “Read again” opens the correction. If the teacher reopens the copy, the “To revise” label appears: the student makes their corrections, then clicks “Submit the new version”.
The library
- How do I view a library document?Documents that teachers share with a student are viewed from “My library”, with the “View” button. A document cannot be downloaded, and a lesson recording shows its end date.
- Can my child take notes, and who reads them?In “My library”, the student writes their notes in the “Your notes” area next to each document; they save on their own. Their teachers and the school administration can read them, and “Download all my notes” provides them as a spreadsheet.
- How do I revise with cards and pictures to explore?In “My library”, a card deck is revised with “Revise”: you flip each card, then move on to the next. A picture to explore opens with “Discover”: you touch a zone to make its word appear and hear it.
Account and language
- How do I change the language of TestFLE?The four flags in the footer, present on every screen, including the sign-in screen, change the language of TestFLE: French, English, Chinese or Spanish. The choice is remembered on the device, then on the account once the student is signed in.
- Where can I see my child’s profile and how do I change their password?The “Profile” tab of the menu shows the student’s email address and username, then the “Change password” form. This form asks for the old password, the new one (at least 8 characters) and its confirmation.