School administrators
How do I change my password?
Written by the TestFLE team.
In short
The “Profile” entry in the sidebar opens a page that shows your account and the “Change password” form. It asks for your current password, then a new one of at least 12 characters, without your username or your email address.
Who this is for, and what you need first
- Who this is for
- School administrators who know their password and want to change it.
- What you need first
- Being signed in to your administrator area.
- Knowing your current password.
The steps
- In the sidebar of the administrator area, click “Profile”.
- At the top of the page, check “Number” and “User”: they identify your account.
- In “Current password”, type the password you use today.
- In “New password”, type the new one: at least 12 characters, without your username or your email address.
- In “Confirm new password”, type the same password.
- Click “Update password”.
- Read the green message: “Password updated successfully.”
The eye, to the right of each field, shows the password so you can check what you typed, then hides it again.
Going further
Understanding the settings and special cases
Profile or teacher area
The “Profile” page of the administrator area has the same form as the “Profile” window of the teacher area, with the same rules. If you are also a teacher, either will do. If the “Teacher” entry does not appear in your menu, this page is the only place to change your password.
The screen language is not set here: you choose it with the flags in the footer, on every screen.
The password rules
A staff member’s password has at least 12 characters. It must contain neither your username nor your email address, whether in capitals or lower case. This check applies as soon as the username or the address has at least four characters. TestFLE requires no capital letter, no digit and no special character.
Under the “New password” field, the line “Your new password must be at least 12 characters long.” is ticked in green as soon as the length is reached. The line “It must not contain your username or email address.” stays grey: it is only checked when the form is sent.
What the new password changes
As soon as the change is saved, your sessions open on other devices or other browsers are closed. You will have to sign in again there with the new password. The session you are using stays open.
If the change is refused
- The new password and its confirmation differ (“New password and confirmation do not match.”). The screen checks this before sending anything.
- The current password is wrong (“Current password is incorrect.”).
- The new password is too short (“Password must be at least 12 characters long.”).
- It contains the account’s username or email address (“Password must not contain the account identifier or email address.”). Choose one that contains neither.
- If the server does not respond, the screen says “Unable to change password.” Try again a little later.
If you have forgotten your password
The form requires the old password: so it is no use if you have forgotten it. TestFLE sends no reset email. Another administrator of the school can reset your password from the “Teachers” list; if you are the only administrator, contact the TestFLE team. What should I do when an account is blocked or a password is forgotten? describes the steps to follow.
Related articles
- What can I do in the TestFLE administrator area?The administrator area is the sidebar that opens when a teacher marked as an administrator signs in: accounts, classes, banks, calendar, documents. Two entries, “Oral tests” and “Library”, only appear if the school has chosen the matching option.
- What should I do when an account is blocked or a password is forgotten?After five wrong passwords, TestFLE imposes a wait of 30 seconds to 15 minutes, which lifts on its own: there is nothing to unblock. For a forgotten password, click “Reset password” on the student’s or the teacher’s sheet; the person then goes through “First connection” again.
- How do I change my password or the screen language?A teacher changes their password in the “Profile” window of the sidebar: at least 12 characters, without your username or your email address. You choose the screen language with the four flags in the footer.