# Which question bank will my students take, and how do I change it? **In short**: A student takes the bank the administrator has assigned to them for their next test, if there is one; otherwise their class’s bank or, failing that, the school’s default bank. To change a class’s bank, open its menu in “My classes” and click “Change the bank…”. **Who this is for**: Teachers who have the right to open tests, and school administrators. **What you need first**: - A class of which you are the teacher. - The right to open tests, granted by your school’s administrator. - At least one active bank, made available by the administrator. ## The steps 1. In the sidebar, open “Home”, then the “My classes” tab. 2. On the class row, click the three dots to open its menu. 3. In the “Question bank” section, click “Change the bank…”. The class’s current bank is shown to the right of this label. 4. Choose a bank from the list that unfolds. The change is saved at once, with no confirmation. 5. Check the banner at the top of the menu: it names the bank the class will take from now on. ![Menu of the class CP Coquelicots with the Question bank section and the Change the bank choice unfolded](https://www.testfle.com/medias/aide/en/professeurs/quelle-banque-de-questions-mes-eleves-passent-menu-1440.webp?v=31cba67e17) ## What the list offers The list only contains **active** banks of your school. An inactive or archived bank is not in it. Each one appears under its title, or under “bank #” followed by its number if it has none. The first option is called “None”. Its full label specifies that the class follows the school’s bank. Choose it to take away the class’s own bank: the class then goes back to the school’s default bank. The menu can also show one of these three sentences under the section: - “Loading banks…”: the list is on its way. It loads the first time a class menu is opened, and the choice stays greyed out until it is there. - “Unable to load the banks.”: the list could not be read. Only the “None” option is still offered. Reload the page to try again. - “No active bank in this institution.”: the administrator has made no bank available. Only the “None” option is offered, and you need to ask the administrator to activate one. --- ## Understanding the settings and special cases ### Which bank does a student take? The server decides, at the moment the student starts their test. Your browser chooses nothing. The server first takes an individual assignment: a bank the administrator has set on the student’s sheet, for their next test only. Otherwise, it takes the bank of the student’s class. If the class has none, or if its bank is no longer active, it takes the school’s default bank. A student who has no class takes the default bank directly. If none of these three levels provides an active bank, the student cannot start their test. In “My students”, their “Access” column then shows “No bank” (see [reading the Access column](https://www.testfle.com/en/help/teachers/find-a-student-and-read-their-access)). The student, for their part, reads: “No question bank is available for you. Please contact your teacher.” Tell the administrator, who must activate a bank or designate the default bank. ### Where to read the bank that will be served The banner at the top of a class menu names the bank the class will take. If it says “no bank available”, the class is in the case described above. A student’s sheet shows the same information, read-only, in the “Test access” block. The “Bank” line gives the title, followed by the origin in brackets: “individual assignment”, “class bank” or “institution’s default bank”. The block specifies: “This is the state the server will apply when a test starts.” You do not change the bank from the sheet: the setting is made on the class. ![Test access block of a student’s sheet, with the Bank line Demo Bank and its origin, institution’s default bank](https://www.testfle.com/medias/aide/en/professeurs/quelle-banque-de-questions-mes-eleves-passent-fiche-1246.webp?v=69eef529fa) ### What the change does to tests The bank is chosen when each test starts, student by student. The change therefore applies to all the tests that start after it. A student who has already started their test, even if it is paused, resumes it with the original bank: the server resumes the started test as it is, without making the choice again. Changing the bank in the middle of a session has a concrete consequence. The students who have already started keep the old bank, and those who start afterwards take the new one. For the whole class to take the same bank, change it before the session begins. This precaution is a recommendation, not a rule of the software. The change is undone in the same way: choose the old bank again, or “None”. This only affects the tests that have not started yet. ### Who makes the banks available Your school’s administrator imports, activates, deactivates and archives the banks, and designates the default bank. You cannot create one, activate an inactive one or archive one. You do, however, decide which of these active banks your classes take. When the administrator deactivates or archives a class’s bank, that class automatically goes back to the school’s default bank. Reactivating the bank afterwards does not give it back to the class: you have to choose it again in “Change the bank…”. ### If the bank choice does not appear The “Question bank” section only exists in the menu if the administrator has given you the right to open tests. Without this right, the menu only shows: “Your institution has not granted you test opening. You can see the state, not change it.” You can still read the bank served in the banner, but no longer change it. Ask the administrator for the right: [Why don’t I have the buttons to open a test?](https://www.testfle.com/en/help/teachers/i-cannot-open-a-test) explains in detail what it changes. ### If the change is refused A red banner appears at the top of the home page, with the reason for the refusal. - Your right to open tests has been withdrawn, for example while the menu was open (“Your institution has not granted you the right to open and close tests.”). - The bank you chose has just been deactivated or archived by the administrator (“Cannot assign an inactive or archived bank to a class.”). Choose another one. - The bank cannot be found or is no longer accessible to the school (“Question bank not found in this institution.”). Choose another one from the list. > **Good to know**: The bank is not set in the session: a session opens the test to the class, and the bank is then read on the class. To change it, always use the class menu. ## Related articles - [How do I schedule a test session for a class?](https://www.testfle.com/en/help/teachers/schedule-a-class-session): A class session opens the TestFLE placement test to a whole class, one attempt per student, at set times. You schedule it from the “My classes” tab or from the “Calendar”, choosing the day, the times, the mode and the setting. - [How do I find a student and read the Access column?](https://www.testfle.com/en/help/teachers/find-a-student-and-read-their-access): In the “My students” tab of the home page, search for a student by name, reference, email or class, then filter the list. The “Access” column says in one sentence what the student can do with the test: “Can take the test”, “Blocked”, “Absent” or “Nothing planned”. - [What will I find in a student’s sheet?](https://www.testfle.com/en/help/teachers/open-a-student-sheet): A student’s sheet brings together their identity, their test access and their results in four tabs, two of which depend on the Practice option. Click the student’s row in “My students”, or choose “Open the student’s sheet” in their menu. - [Why don’t I have the buttons to open a test?](https://www.testfle.com/en/help/teachers/i-cannot-open-a-test): Without the right to open tests, you see the state of your students and your classes, but no longer the buttons that schedule, open or close a test. Your school’s administrator can grant it to you in your details. --- Written by the TestFLE team. Updated 13 November 2026. https://www.testfle.com/en/help/teachers/which-question-bank-my-students-take